What You’re Paying For
You may wonder at some point what your are paying for with a website designer or a WordPress support agreement. We want you to know exactly what you get with absolutely clarity.
Below, we cover what you are paying for, and what you should expect of a website designer or a WordPress support service.
And, if you want to triple check the details of the Terms and Conditions, please do so here. (That link can also always be found in the footer.)
Select a service to learn more ⇣
Support Membership (Launch, Web Presence, & WordPress)
You are launching your dream.
That means that you are launching a lot of technical things, too. You are launching your business. You are launching your team. You are launching your web presence.
We’re here for that!
You need the technical support. You need someone you can reach out to. You need business support. You need Launch support.
The Spark Team is here to support you.
About WordPress
WordPress is the most useful website platform around. But we know that you may hit your skill limit quickly. There comes a time in your business when you should be focusing on marketing, sales, and fulfillment instead; and let the professionals handle the other aspects of your business that can truly be delegated.
Below is the breakdown of what you get from a Spark Sites Support Membership as well as the market rate of the individual services.
Not only did we discount what we charged for your website development, we add a bunch of other things you may not even know you needed but do.
Business Support
Our core values are to: Educate, Encourage, & Empower.
We try to ensure that everything we do as a company begins and ends with these values.
To help you with that, and to support you with your business knowledge and skill, you will have access to educational resources such as:
Web Presence Mix: 2022 Report
Web Presence Tutorial Library
Blog Post Checklist
Technical Support
Your Support Membership also includes the following technical support.
Hosting:
25,000 mo. visits, 50GB bandwidth, 10GB disk. Typically $30/mo.
Content Support:
Future work, what we call Content Support, is at your Member Rate of the $60.00/hr. This is one-half the market rate. Typically $120/hr.
SSL Certificate:
SSL certificates typically cost $60+ per year. Yup, yours is included.
Plugin Updates:
Manual Plugin updates is a must. They could be automated, but it could break your site. Some of the plugins used for your website are paid, which we pay for. If you leave, you will have to pay for those plugins.
Theme Updates:
Manual Theme updates need to occur regularly. This keeps your site secure. We pay for your theme, known as Divi Theme by Elegant Themes. If you leave, you will have to pay for this theme.
CDN:
A Content Delivery Network (CDN) allows us to rapidly deploy updates to your website and faster site speeds globally. Typically $6/mo.
Hack Monitoring:
Premium WordPress plugin monitors hack attempts, “site downs”, & unauthorized login attempts.
SEO:
Search Engine Optimization (SEO) is ongoing and can range from $500 – $3,500, but we start your website off right and submit your site to the Google Search engine.
Google Analytics:
Google Analytics (GA) can give you the insight you need. We install GA in every site so that we’re ready for strategic site growth.
Site Backups:
If something goes irreperably wrong with your website, we should be able to install a backup. We have 30 of ’em.
99% Uptime:
There is only 1 website emergnecy: “Site Down”. We ensure that your website is stable and up 99% of the time.
We want to grow with your company.
We know we have the best rates around for WordPress support, just like our Website Design and DIY Hosting. So, as before, our prices are non-negotiable. We invite you to get additional quotes to put our prices to the test.
Our nearest WordPress support competitor begins their plans at $99 per month, and it does not include some of the basics above. We encourage you to shop around!
Website Design
A lot goes into designing a custom website. From sketching the concepts and website design moodboards, to establishing hosting and SSL certificates; any website design for a small business is an involved process.
A website from Spark Sites is custom designed and crafted and project managed with care. We want you to know what goes into a Spark Site. We are comfortable with transparency in pricing. Below is the breakdown of what you would pay on the market for a basic, custom website.
Onboarding:
We collect information, create a comprehensive client profile & initiate your site install.
Design Phase:
We review your Content Support form submission, create a design motif & develop two initial website page design.
Content Phase:
We roll out your design to the rest of your content, filling out your website with your new design.
Go Live:
We update links, quality check forms, test multiple devices, point your domain, flush the caches & more.
Project Management:
Our goal is the success of the project. Project success requires multiple calls, emails, problem solving, troubleshooting & more.
Margin of Safety:
Sometimes projects require extra attention. A margin of safety allows us to get a project on track if necessary.
We welcome you to shop around!
If you want a comprehensive brand design package, we recommend that you reach out to Jon Sierra of Sierra Creative. If you want a “high design” process, with multiple rounds of design concepts, we recommend you reach out to Dave Pappas at DP Creative Studio.
We know we have the best rates around for a custom website. In fact, we’ve built our entire business around it. So, our prices are non-negotiable.
We invite you to get additional quotes to put our prices to the test.
Our nearest competitor begins custom website design at $3,500. Most competitors require extensive estimates; and you know what that means – expensive!
DIY WordPress Hosting
Website Design & WordPress Support is not always affordable for a fledgling company! You may need to save a little money at first.
You may have opted to handle your website edits alone, but that doesn’t mean you have to handle your hosting alone. With Spark Sites DIY WordPress hosting, you are not missing out on solid, reliable, and top-of-the-line website hosting. Below is what you are getting for your monthly DIY Hosting rate.
Compare this to GoDaddy which can charge $30/mo or BlueHost which charges $30/mo. Our starts at $19.98. Plus, you get the benefit of a boutique team.
Hosting:
25,000 mo. visits, 50GB bandwidth, 10GB disk. Typically $30/mo.
Content Support:
Future work, what we call Content Support, is at the market rate, which is typically $120/hr.
SSL Certificate:
SSL certificates typically cost $60+ per year. Yup, yours is included.
CDN:
A Content Delivery Network (CDN) allows us to rapidly deploy updates to your website and faster site speeds globally. Typically $6/mo.
Hack Monitoring:
Premium WordPress plugin monitors hack attempts, “site downs”, & unauthorized login attempts.
Site Backups:
If something goes irreperably wrong with your website, we should be able to install a backup. We have 30 of ’em.
99% Uptime:
There is only 1 website emergnecy: “Site Down”. We ensure that your website is stable and up 99% of the time.
We want your small business to grow.
As with custom Website Design and premium WordPress Support, we know we have the best rates around for DIY Hosting. And as with our other services, our prices are non-negotiable. We invite you to get additional quotes to put our prices to the test.
Our nearest competitor begins website support at $25 per month, and it does not include some of the basics above. We encourage you to shop around if you have doubts.